Welcome to Sachdeva Handloom Palace! By accessing or making a purchase from our store or website, you agree to the following terms and conditions. Please read them carefully before proceeding.

General

• These terms apply to all transactions made with Sachdeva Handloom Palace, whether in-store or online.
• By placing an order, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a legal guardian.
• We reserve the right to amend these terms at any time without prior notice.

Products and Pricing

• All products are subject to availability. While we strive to keep our inventory up to date, certain items may become unavailable without prior notice.
• Prices are subject to change at our discretion. Changes will not affect orders that have already been confirmed.
• All efforts are made to ensure the accuracy of product descriptions and images. However, slight variations in color, design, or texture may occur due to differences in display screens or other factors.

Order and Payment

• Orders are confirmed only after full payment has been received.
• We accept various payment methods, including credit/debit cards, UPI, online wallets, and cash on delivery (if applicable).
• Sachdeva Handloom Palace reserves the right to cancel any order due to suspected fraudulent activity, incorrect pricing, or product unavailability. In such cases, you will be notified, and any payment made will be refunded.

Shipping and Delivery

• Delivery timelines provided are estimates and may vary due to unforeseen circumstances such as delays by courier partners or natural events.
• Customers are responsible for providing accurate shipping details. Incorrect information may result in delays or additional shipping charges.
• Please refer to our Shipping Policy for detailed terms.

Returns and Refunds

• Returns are subject to our Return Policy, which specifies the eligibility criteria, timeline, and process.
• Refunds will be issued in the original mode of payment and may take 7-10 business days to process after approval.
• Exchanges are subject to stock availability.

Customer Responsibilities

• Customers are responsible for maintaining the confidentiality of their account information when purchasing online.
• You agree not to misuse our services or website, including attempting to interfere with its operation or accessing restricted areas.

Intellectual Property

• All content on our website, including images, text, logos, and designs, is the property of Sachdeva Handloom Palace and is protected under copyright law.
• You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent.

Limitation of Liability

• Sachdeva Handloom Palace is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• We are not responsible for any delays, errors, or issues caused by third-party service providers, such as courier partners.

Dispute Resolution

• Any disputes or claims arising from your interaction with Sachdeva Handloom Palace will be subject to the jurisdiction of courts in New Delhi, India.

Contact Information

If you have any questions or concerns regarding these terms, please contact us:

• Address: Shop No. 1, Umrao House, Jwala Heri Main Market, Paschim Vihar, New Delhi, Delhi 110063
• Phone: 088605 01021
• Email: [Insert Email Address]
• Timings: 10:00 AM to 9:00 PM

By shopping with Sachdeva Handloom Palace, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing us!